SS&C Blue Prism is making its formal case for orchestrating agent workflows today, introducing WorkHQ in a live global broadcast from Nasdaq – a 90-minute session with IDC, AWS and live customer deployments that has already seen more than 2,000 registered.
The platform, which has been generally available since March, is described developed by SS&C to “coordinate automation, AI agents, and human decision-making in enterprise operations.” In practice, this means that it is a level of coordination for a problem that occurs in most organizations but is not yet properly identified.
They call it integration debt or siled tools or “Our AI pilots don’t scale,” but what they’re actually describing is the same gap: automation that works in isolation and AI agents that don’t have a common control plane to plug into.
The problem that WorkHQ solves
For example, the question developers in large enterprises are currently facing is a situation where there are five agents, two legacy RPA bots, a human approval step, and three enterprise systems collaborating on a single workflow – none of which share a common control plane.
SS&C Blue Prism positions orchestration – how companies deploy and manage AI agents with traditional automation, the governance surrounding them, and the people working in the same workflows – as one of the most pressing operational problems that automation must now solve.
WorkHQ connects AI agents, digital workers, APIs and human inputs in a single flow via a lightweight orchestration engine with a visual workflow builder and Agent Studio for creating goal-oriented, tooled AI agents.
It addresses the failure modes that occur in production environments: self-healing machine restarts and multi-session swarming, which distributes workloads across concurrent sessions for high-volume processes such as onboarding and transaction processing.
SS&C as your own proof of concept
SS&C Technologies has automated 3,400 internal processes, deployed approximately 3,600 digital workers and has more than 50 AI agents across its company – an organization with more than 29,000 employees and regulatory obligations in financial services and fund management.
On the first quarter 2026 earnings call, SS&C Chairman and CEO Bill Stone said the company “saved us perhaps $200 million per year.”
According to Natalie Keightley, VP of Portfolio Marketing at SS&C Blue Prism, WorkHQ “meets organizations wherever they are in their automation journey” and adds agent capabilities to companies’ current automation base.
Governance at scale
The regulated industries served by SS&C – financial services, insurance, fund management – do not have the luxury of taking governance lightly. WorkHQ includes guardrails, hallucination detection, and controlled input/output processing as components of its core architecture.
Agents capable of independent thinking and operating within defined boundaries are the technical challenge that agent workflow orchestration is intended to address. An agent can be given a goal, but operators need the system around them to know when to escalate, when to pause, and when to involve a human.
SS&C Blue Prism will be present TechEx North America May 18-19 in San Jose, where WorkHQ’s delivery approach will be showcased as part of the Intelligent Automation track.
See also: GitHub restricts Copilot as agent AI workflows strain infrastructure
(Image source: Pixabay at License Terms.)
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